Contact

The line is answered by the lending team

Not a switchboard and not a call centre. Whether you are the borrower or the broker placing a client's case, you can put the situation to someone who can tell you where you stand — usually on the first call.

Where to find us

One office · Birmingham city centre

Bank House on Cherry Street is the whole company. Business development, underwriting, case management, finance and the directors are all in the same building, which is why a question asked at eleven usually has an answer by twelve.

Address
Bank House, 8 Cherry Street
Birmingham B2 5AL
Opening hours
Monday to Friday, 9am – 5pm
Closed weekends and bank holidays
Getting here
Five minutes from Birmingham New Street, and a short walk from Moor Street and Snow Hill.
Complaints
The Compliance Officer, at the address above. How we handle complaints.

Request a callback

Three fields. One phone call.

Leave your number and we will call you back the same working day, whether you are the borrower or the broker. If you would rather talk now, the office line is answered by the lending team.

We use your details to return your call and nothing else. See our privacy notice.

Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.